New Job
I think I’ve mentioned that I’m starting a new job. I just finished up my first week. Well, not technically a week, since I’m only working half time. I’m a professional aide or some such job title. I’m told there are some miscellaneous projects that I’ll be working on, the first being a training program for new student employees.
I work in the helpdesk department at my former university. They hire student employees to staff a call center and a walk-in help desk. There hasn’t been a formal training program for new hires, and it’s becoming apparent that we need one. It should be an interesting project.
Consultants start with a wide range of skill levels. Some have lots of computer experience; some are CS or telecom majors. Some have little to no experience. To be honest, the job doesn’t take that much know-how. Most of our support is very basic. But to troubleshoot any problem takes some knowledge and some practice, and I hope I can help get new employees up to speed more quickly.
The first days at a new job are always a bit weird, though. My bosses are still figuring out what to do with me, and I’m still getting settled in as well. More updates to come, I’m sure…
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